Terms and Conditions

Last Updated: 03/07/2025

Welcome to CHAI LED. These Terms and Conditions outline the rules and regulations for the use of our website (chailed.com) and the purchase of our products. By accessing this website and/or purchasing from us, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. General Terms

CHAI LED reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. It is your responsibility to review this page periodically for changes.
By using this website, you represent that you are at least the age of majority in your state or province of residence.

2. Products and Orders

All products listed on our website are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
Prices for our products are subject to change without notice. We are not liable for any price adjustments after an order has been placed.
We reserve the right to refuse or cancel any order at our sole discretion. If we cancel an order after payment has been processed, we will issue a full refund.

3. Shipping and Delivery

Orders are typically processed within 2 business days. Shipping times vary depending on your location and chosen shipping method.
Local pickup is available for customers in the Las Vegas area. We also offer expedited local delivery for tradeshow and event builds upon request.
CHAI LED is not responsible for shipping delays caused by carriers, weather conditions, or other unforeseen circumstances.

4. Returns and Exchanges

Due to the nature of our products, all sales are final unless the item is defective or damaged upon arrival.
If you receive a defective or damaged product, you must notify us within 7 days of delivery. We may request photographic evidence before authorizing a replacement.
Returns are only accepted with prior approval. Unauthorized returns may not be processed or refunded.

5. Warranty and Liability

CHAI LED products are covered by a limited warranty against defects in materials and workmanship. The warranty period varies by product—please refer to specific product listings for details.
The warranty does not cover damage due to misuse, improper installation, modifications, or external factors beyond our control.
CHAI LED is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of CHAI LED and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from this website without prior written permission.

7. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
By using our website, you consent to our collection and use of your data in accordance with our Privacy Policy.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles.
Any disputes arising from the use of our website or purchase of our products shall be resolved in the state or federal courts located in Nevada.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

CHAI LED
info@chailed.com
702-848-4224
4970 Arville Street Suite 105
Las Vegas, NV 89118

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.